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Bug #383

Exception thrown: Name or service not known

Added by Luke Murphey almost 12 years ago. Updated almost 12 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
Luke Murphey
Target version:
-
Start date:
07/26/2012
Due date:
% Done:

0%

Description

On one installation the following error when attempting to test a user:

Unexpected error "<class 'socket.gaierror'>" from python handler: "[Errno -2] Name or service not known"

Below is the traceback:

Traceback (most recent call last):
  File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 64, in init
    hand.execute(info)
  File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 447, in execute
    if self.requestedAction == ACTION_EDIT:     self.handleEdit(confInfo)
  File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth_rest_handler.py", line 84, in wrapper
    r = fx(self, *args)
  File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth_rest_handler.py", line 291, in handleEdit
    cleaned_params = RadiusAuthRestHandler.checkConf(new_settings, name, confInfo)
  File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth_rest_handler.py", line 338, in checkConf
    validator.validate( stanza, cleaned_params )
  File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth_rest_handler.py", line 77, in validate
    values['test_password'] ):
  File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth_rest_handler.py", line 56, in testSettings
    return ra.authenticate(username, password, False)
  File "/opt/splunk/etc/apps/radius_auth/bin/radius_auth.py", line 461, in authenticate
    reply=srv.SendPacket(req)
  File "/opt/splunk/etc/apps/radius_auth/bin/pyrad/client.py", line 159, in SendPacket
    return self._SendPacket(pkt, self.authport)
  File "/opt/splunk/etc/apps/radius_auth/bin/pyrad/client.py", line 123, in _SendPacket
    self._socket.sendto(pkt.RequestPacket(), (self.server, port))
gaierror: [Errno -2] Name or service not known

History

#1 Updated by Luke Murphey almost 12 years ago

This is being thrown by the pyrad client when attempting to send the packet:

self._socket.sendto(pkt.RequestPacket(), (self.server, port)

_socket is an instance of socket (imported from socket). See http://svn.python.org/projects/python/trunk/Lib/socket.py.

The gaierror seems to be thrown for errors related to inability to resolve the host name:

- socket.gaierror: exception raised for getaddrinfo/getnameinfo errors,
a subclass of socket.error

[Reference socketmodule.c]

I'm guessing this is due to an invalid host name (or some other reason that prevents the host name from being resolved).

#2 Updated by Luke Murphey almost 12 years ago

  • Status changed from New to In Progress

#3 Updated by Luke Murphey almost 12 years ago

Here is a link to a description of the gaierror: http://docs.python.org/library/socket.html#socket.gaierror

#4 Updated by Luke Murphey almost 12 years ago

Issue was apparently due to an incorrect IP address being enter for the RADIUS server.

#5 Updated by Luke Murphey almost 12 years ago

  • Status changed from In Progress to Rejected

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