Troubleshooting » History » Version 4
Luke Murphey, 01/16/2019 08:00 PM
| 1 | 1 | Luke Murphey | h1. Troubleshooting |
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| 2 | 1 | Luke Murphey | |
| 3 | 1 | Luke Murphey | Below is some information that is useful if you are having problems with web_input: |
| 4 | 1 | Luke Murphey | |
| 5 | 2 | Luke Murphey | h2. SplunkWeb cannot start |
| 6 | 2 | Luke Murphey | |
| 7 | 2 | Luke Murphey | This can happen when a browser started by Website Input will not close. To fix this, look for running instances of the browser (e.g. Firefox) and the driver (e.g. geckodriver) and close them. Then restart Splunk. |
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| 9 | 3 | Luke Murphey | h2. Other issues |
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| 11 | 3 | Luke Murphey | You can use the views under the "Health" section of the navigation to identify potential problems. |
| 12 | 3 | Luke Murphey | |
| 13 | 3 | Luke Murphey | Alternatively, you can run the following search and look for anything that looks like an error |
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| 15 | 1 | Luke Murphey | <pre> |
| 16 | 4 | Luke Murphey | index=_internal sourcetype=web_input_modular_input NOT (DEBUG OR INFO) |
| 17 | 1 | Luke Murphey | </pre> |
| 18 | 1 | Luke Murphey | |
| 19 | 1 | Luke Murphey | If no related errors are seen, then try looking at all of the logs and see if the input indicates that it is working: |
| 20 | 1 | Luke Murphey | |
| 21 | 1 | Luke Murphey | <pre> |
| 22 | 1 | Luke Murphey | index=_internal sourcetype=web_input_modular_input |
| 23 | 1 | Luke Murphey | </pre> |