Troubleshooting » History » Version 3
Version 2 (Luke Murphey, 03/12/2015 03:13 AM) → Version 3/4 (Luke Murphey, 03/29/2016 10:07 PM)
h1. Troubleshooting
If the lookups are not getting imported or exported, the first place to start is by looking into the logs. Run the following search to see why the input may not be working:
<pre>
index=_internal sourcetype=google_spreadsheet_modular_input
</pre>
h2. I use two-factor authentication and the app doesn't work with it
Upgrade If you are using two-factor authentication, then you will need to a newer version of the use "an app and use a service account. specific password":https://support.google.com/mail/answer/1173270?hl=en.
If the lookups are not getting imported or exported, the first place to start is by looking into the logs. Run the following search to see why the input may not be working:
<pre>
index=_internal sourcetype=google_spreadsheet_modular_input
</pre>
h2. I use two-factor authentication and the app doesn't work with it
Upgrade If you are using two-factor authentication, then you will need to a newer version of the use "an app and use a service account. specific password":https://support.google.com/mail/answer/1173270?hl=en.